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Resources & Education

Tutorial Videos

Here you can find various manuals and materials to help you with all aspects of filing locate requests through ITIC and database administration through IMAP.

ITICnxt®

Provides a complete walkthrough on processing a locate request.

Watch on YouTube: “ITICnxt – An Introduction”

ITICnxt Advanced Search

Explains how to access and use the Advanced Search location tool.

Watch on YouTube: “ITICnxt – Using Advanced Search”

ITICnxt Drawing Tools

Explains the available drawing tools and how to choose the right one for the job.

Watch on YouTube: “ITICnxt – Drawing Tools”

ITICnxt Filtering Ticket List

Shows you how to organize and filter your ticket list.

Watch on YouTube: “ITICnxt – Filtering Ticket List”

ITICnxt Job Profiles

Explains how to create and use Job Profile to auto-fill information on multiple locate requests.

Watch on YouTube: “ITICnxt Job Profiles Tutorial”

ITICnxt Splitting Jobs

Provides an explanation on how to group and organize locate requests with the Jobs feature.

Watch on YouTube: “ITICnxt – Splitting & Grouping Jobs”

ITICnxt Business Rules

Explains how business rules affect your ITICnxt experience.

Watch on YouTube: “ITICnxt – Business Rules”

ITICnxt Map Tools

Provides a tutorial on map controls, map viewing and other map tools.

Watch on YouTube: “ITICnxt – Map Tools”

ITICnxt Updates & Re-Spots

Provides a brief explanation on reprocessing your locate requests with ITICnxt.

Watch on YouTube: “Updates & Re-spots – Reprocessing Tickets with ITICnxt”

IMAP

Watch on YouTube: “MAP Tutorial Video”

North Dakota One Call will now display the Expiration Date for each valid ticket.

The Expiration Date is the date the ticket will no longer be valid. This date will be displayed under the Work to Begin Date listed on the ticket in the email copy of the ticket, Search and Status, and Excavator Ticket Management.

If you are member facility and would like to receive this new information on the tickets you receive, please contact [email protected] to request this enhancement.


Manuals

2025 North Dakota Handbook

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2025 North Dakota Handbook

ITICnxt Manual

IMAP Manual


Forms

Pre-Call Locate Request Form

Fill Out This Form and Give Us a Call!

NDOC Ticket Format Sheet


NORTH DAKOTA CENTURY CODE 49-23

DIRECT LINK TO ND LAW Chapter 49-23: CLICK HERE


APWA Color Code

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