Utilities
Positive Response / Ticket Check
Positive Response for NDOC utilizes the Ticket Check system – click HERE to see an InfoGraphic explaining this process!
NEW Status Code!
There is a new status code available for member utilities and locators to use when statusing tickets!
Code 5 – Survey Request Completed (As-built drawings, sketches and/or utility maps provided). – This option can ONLY be used by locators when statusing a survey locate request.
Please click HERE for more details on the new and existing statuses!
The Different Ticket Types
Routine
This ticket is used for new requests in which the 48-hour notice, excluding weekends and holidays, is provided.
Emergency
Emergency tickets are intended for situations involving a sudden, unexpected occurrence that presents a clear and imminent danger to life, health, property, or essential public services and requires immediate action.
Work scheduling problems or delays do not automatically qualify as emergencies.
The excavator is responsible for determining whether the situation meets the legal definition of an emergency under North Dakota law.
In an emergency, operators are required to respond as soon as practical.
Respot
This is used to refresh or update utility markings when no information from the original excavation notice is changing. A RESPOT extends the life of the ticket for another 21 calendar days from the new work to begin date.
Additional Information:
- If excavation has not started within 21 days, a RESPOT ticket must be requested before excavation begins unless other arrangements have been made with affected operators.
- If excavation has not occurred after the initial two locate requests, the excavator may be responsible for reasonable costs beginning with the third locate request at the same excavation site.
- RESPOT tickets are intended only for the original excavation area. If the excavation area has changed, a new Routine request must be filed.
Modify
This is used when information from the original excavation notice is changing, such as the excavation area, work type, or work to begin date. MODIFY tickets cancel and replace the original excavation notice. If the MODIFY request is made within the locate period, a cancellation notice will also be sent for the original ticket.
Meet
In ND meet requests are not guaranteed. You can request an appointment to meet with the utilities but marking instructions must still be provided in case the utilities do not respond to this request.
Survey
Used for non-excavation locate requests (ie. Design, engineering, etc.), which allows for electronic data exchange and has a longer locate window (5 days). For more information, please see ND Century Code 49-23-04.1.

Click HERE to start using IMAP to manage your database.
For more information on IMAP, please contact Austin Saling at 563-884-7763 or [email protected].
Facility Operator Membership Forms
Please select a form from below:
Emergency Notification Message Form
Avoid Damages to Your Underground Facilities by Following These Three Steps:
- If you have underground facilities, you are required to be an NDOC member.
- Remember to update your database information regularly.
- You can update your notification area by using IMAP.

