Positive Response / Ticket Check
Positive Response for NDOC utilizes the Ticket Check system – click HERE to see an InfoGraphic explaining this process!
NEW Status Code!
There is a new status code available for member utilities and locators to use when statusing tickets!
- Code 5 – Survey Request Completed (As-built drawings, sketches and/or utility maps provided). – This option can ONLY be used by locators when statusing a survey locate request.
Please click HERE for more details on the new and existing statuses!
The Different Ticket Types
Routine
This ticket is used for new requests in which the 48-hour notice, excluding weekends and holidays, is provided.
Emergency
These are tickets that do not provide the 48-hour notice and where work will be done immediately. In an EMERGENCY, Operators are to respond as soon as practical. ALSO: emergency tickets cannot be processed through ITIC.
Respot
This is used for update tickets where no information will change.
Modify
This is used for update tickets where information on the ticket will be changing.
Meet
In ND meet requests are not guaranteed. You can request an appointment to meet with the utilities but marking instructions must still be provided in case the utilities do not respond to this request.
Survey
Used for non-excavation locate requests (ie. Design, engineering, etc.), which allows for electronic data exchange and has a longer locate window (5 days). For more information, please see ND Century Code 49-23-04.1.
